Guide Training

How to Get a 5 Star Review Every Time

Getting a 5 star review is top of everyone's list, from the guides to the managers.  And yet, I have very mixed feelings about 5-star reviews... Prefer to listen & watch?  This article has a video version. Video please I strongly feel that 5 star reviews give zero

By |2021-02-28T19:38:02-04:00November 23rd, 2020|0 Comments

How to Talk Politics on a Tour

To be honest, I've never been asked "How to talk politics" on a tour as most tour guides shy away from politics (and/or many Managers direct their guides to stay away from politics). Prefer to listen & watch?  This article has a video version. Video please I talk often

By |2021-02-28T19:42:57-04:00September 6th, 2020|0 Comments