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5 star review guide

Three simple steps that will get you a 5-star review, every time.

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ABOUT NIKKI

After 10 years as a tour guide in NYC, Nikki had the opportunity to create and run the Guide Program at Intrepid Urban Adventures working with over 160 local operators around the world totaling over 1500 guides.

Today she works with local and global operators helping them scale without losing quality or consistency of brand.

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I have worked with Nikki several times in the past few years on special projects. Each time, she has distilled the project down to its most basic building blocks, and then over-delivered on what was asked. She is a fantastic thought-leader around guiding and advised us well on how to add value to guides in line with our business.

Travel Curious, Tiffany Handley- Chief Product Officer

​Nikki is the total package. She understands the tourism industry through multiple perspectives which allows her to remain nimble in maintaining her lines of communication. She is able to pivot seamlessly between the interests of guests, travel guides, and management to provide top-notch service throughout…

Katika Experiences, Mike Idriss- Dir of Tours

Nikki has been an incredible resource for our business, offering incredible support and insight into our business and making connections we couldn’t have made without her…

Outerthere, Al Berrios- Founder

Services.

All packages include a free consultation call before committing.

Trip Kinetics
RERESH YOUR TOUR STRUCTURE & EXPERIENCE
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MOTIVE AND TRAIN YOUR GUIDES
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CREATE GUIDE AMBASSADORS
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Trip Kinetics
SINGLE CONSULTATION SESSIONS
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FOR GUIDES

Tricks, tips, new ideas…everything you need to keep fresh and inspired.

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FOR COMPANIES

Want a better customer experience?  Start with your guide experience.  Empowered guides who are proud to represent your brand give phenomenal tours every time.

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Recent posts.

Thoughts and breakdowns of what makes phenomenal guides and experiences.

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