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5 star review guide

Three simple steps that will get you a 5-star review, every time.

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female tour guide with 5 star review


After 10 years as a tour guide in NYC, Nikki had the opportunity to create and run the Guide Program at Intrepid Urban Adventures working with over 160 local operators around the world totaling over 1500 guides.

Today she works with local and global operators helping them scale without losing quality or consistency of brand.

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I have worked with Nikki several times in the past few years on special projects. Each time, she has distilled the project down to its most basic building blocks, and then over-delivered on what was asked. She is a fantastic thought-leader around guiding and advised us well on how to add value to guides in line with our business.

Travel Curious, Tiffany Handley- Chief Product Officer

​Nikki is the total package. She understands the tourism industry through multiple perspectives which allows her to remain nimble in maintaining her lines of communication. She is able to pivot seamlessly between the interests of guests, travel guides, and management to provide top-notch service throughout…

Katika Experiences, Mike Idriss- Dir of Tours

Nikki has been an incredible resource for our business, offering incredible support and insight into our business and making connections we couldn’t have made without her…

Outerthere, Al Berrios- Founder
Food tour experience

Global Guide Alliance

A space for guides across the world to grow professionally, forge connections and share our collective expertise.

Coming soon

Tour Operator Start-Up Podcast

This season we follow the journey of She Shapes History as they build a tourism company in Canberra, Australia.

Listen here
Tourpeneur podcast
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