Tips and Tricks

Tour Guide Training: Round Out Your Skills

To be a tour guide is to be so many things and yet most tour guide training focuses on very specific core skills. Tour guides are educators, entertainers, anthropologists, cultural translators, couples counselors, psychologists, social connectors, hosts, etc. And they’re often ALSO archeologists, historians, art historians, museum docents, safety-certified, and

2022-03-25T21:12:37-04:00May 18th, 2020|

Why Guides Should Commit to Personal Growth

Even the most amazing guide has room for personal growth. And great guides understand that their work is important enough to commit to that growth. Prefer to listen & watch?  This article has a video version. Video please Tours are really important. Beyond merely a way for tour operators

2021-05-26T20:32:15-04:00May 12th, 2020|

Virtual Tours: How to Give an Amazing Experience

Virtual tours often lack a certain energy or connection that comes with an in-person experience. Prefer to listen & watch?  This article has a video version. Video please Guides tend to naturally be personable and energetic, which doesn't always translate through a live-stream or Zoom call. When that very

2022-02-08T09:37:28-04:00May 4th, 2020|

Create a Tour That Will Be Remembered

A memorable tour needs to go above and beyond. The reality is that most customers expect good service so that alone isn't enough. Prefer to listen & watch?  This article has a video version. Video please This means customers are more likely remember bad service, and exceptional service (ever

2022-01-19T10:26:23-04:00April 20th, 2020|